1.9 个人理解与技能练习
目标
完成这个练习将会有助于你提高以下技能:
▶了解人们思考的不同方式
▶说明并证实你的决策方法
▶参加小团队的讨论
练习
如下有五张图。
你被要求:
1.选择与众不同的一个。
2.在小团队中讨论个人选择的原因，并为证实你自己的结论做好准备。
3.考察你们是否能够达成一致，得出唯一的团体答案。
讨论
■团队成员在多大程度上理解了他人的思维过程。
■如果你被劝说改变立场，决策将会以什么为基础来制定。
■从这个练习中你能得出什么结论。
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注释与参考书目
1.Cited in Robinson，G.‘Managers Under the Spotlight’，The British Journal of Administrative Management，September/October 1997，p.5.
2.Bickerstaffe，G.‘Mastering Management’，Financial Times，27 October 1995，p.2.
3.Foong，K.and Yorston，R.‘Human Capital Measurement and Reporting A British Perspective’，London Business School，June 2003，p.3.
4.‘Accounting for People’，Report of the Task Force on Human Capital Management，DTI，October 2003，p.3.
5.Ibid.，p.2.
6.Drummond，H.Introduction to Organizational Behaviour，Oxford University Press（2000）.
7.Ghoshal，S.，Bartlett，C.A.and Moran，P.‘Value Creation:The New Millennium Management Manifesto’，in Chowdhury，S.Management 21C，Financial Times Prentice Hall（2000），pp.121-40.
8.Taylor，R.‘The Future of Employment Relations’，Economic and Social Research Council，September 2001，pp.7-8.
9.Bouchikhi，H.and Kimberly，J.R.‘The Customized Workplace’，in Chowdhury，S.Management 21C，Financial Times Prentice Hall（2000），pp.207-19.
10.Muzyka，D.‘Thriving on the Chaos of the Future’，in Pickford，J.（ed.）Financial Times Mastering Management 2.0，Financial Times Prentice Hall（2001），p.8.
11.Cloke，K.and Goldsmith，J.The End of Management:and the Rise of Organizational Democracy，Jossey-Bass（2002）.
12.For an account of key issues in e-business，see for example:‘Accenture’，supplement to Management Today，January 2001.
13.Kermally，S.‘E-strategy is Key to Future Success’，Professional Manager，July 2001，pp.28-9.
14.Fitzsimmons，G.‘It’s People Who Manage Knowledge-Not Computers’，The British Journal of Administrative Management，March/April 2000，p.16.
15.A similar view is taken by Watson，T.J.Organising and Managing Work:organisational，managerial and strategic behaviour in theory and practice，Financial Times Prentice Hall（2002）.
16.See，for example:Billsberry，J.（ed.）‘There’s Nothing So Practical as a Good Theory:How Can Theory Help Managers Become More Effective？’in The Effective Manager:Perspectives and Illustrations，Sage Publications（1996），pp.1-27；and Naylor，J.Management，Finan cial Times Pitman Publishing（1999），pp.18-20.
17.Lee，R.A.‘There is Nothing so Useful as an Appropriate Theory’，in Wilson，D.C.and Rosenfeld，R.H.Managing Organizations:Text，Readingsand Cases，McGraw-Hill（1990），p.31.
18.Crainer，S.‘The Rise of Guru Scepticism’，Management Today，March 1996，pp.48-52.
19.Patching，K.Management and Organisation Development，Macmillan Business（1999），p.11.
20.Based on Mullins，L.J.‘Tackling Case Studies’，Student Administrator，vol.1，no.5，June 1984.See also:Ainsworth，A.‘Tackling Case studies’，Supplement to Chartered Secretary，January 2000.
21.Mumford，A.‘When to Use The Case Method’，ECCHO:The Newsletter of the European Case Clearing House，Autumn/Fall 1997，pp.16-17.
22.See，for example:Easton，G.Learning From Case Studies，Second edition，Prentice-Hall（1992）.
23.Orpen，C.‘Reconsidering the Case-Study Method of Management Teaching’，Journal of European Business Education，Buckinghamshire Business School，vol.9，no.2，May 2000，pp.56-64.
24.Hazard，H.‘An Action Learning Teacher Reflects on Case Teaching’，ECCHO:The Newsletter of the European Case Clearing House，Issue No.22，Autumn/Fall 1999，pp.5-7.
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