西餐厅服务

waiter [ˈweɪtə(r)]

n.服务员

◎chief waiter领班

waitress [ˈweɪtrəs]

n.女服务员

◎housekeeping waitress客房服务员

dine [daɪn]

v.进餐

◎dine out外出就餐

cater [ˈkeɪtə(r)]

v.提供饮食，承办酒席

◎cater to sb./sth.满足需要；迎合

tablecloth [ˈteɪblklɒθ]

n.桌布

place mat [ˈpleɪs mæt]

n.垫布

glass [ɡlɑːs]

n.玻璃杯；酒杯

◎iced water glass冰水杯/wine glass葡萄酒杯

champagne glass香槟酒杯

tea cup 茶杯

tea spoon 茶勺

tea saucer 茶碟

tray [treɪ]

n.托盘

◎tray rack托盘架

knife [naɪf]

n.刀

◎bread knife切面包的刀/dinner knife主餐刀

fish knife鱼刀/steak knife牛排刀

fork [fɔːk]

n.叉子

◎main course fork主菜叉子

salad fork沙拉叉子

soup spoon 汤匙

chopsticks [ˈtʃɒpstɪks]

n.筷子

◎throwaway chopsticks一次性筷子

bone dish 骨碟

service plate 大托盘

salad plate 沙拉盘

bread plate 面包盘

butter knife 黄油刀

salt and pepper 盐和胡椒粉

napkin [ˈnæpkɪn]

n.餐巾，餐巾纸

toothpick [ˈtuːθpɪk]

n.牙签

hot water 热水

corkscrew [ˈkɔːkskruː]

n.开塞钻，开瓶器

bottle opener 起子，开瓶刀

flower [ˈflaʊə(r)]

n.鲜花

candlestick [ˈkændlstɪk]

n.烛台

serve [sɜːv]

v.上菜

◎serve with与…一起上

introduce [ˌɪntrəˈdjuːs]

v.介绍

show [ʃəʊ]

v.指引；显示

◎show up 露面

enthusiasm [ɪnˈθjuːziæzəm]

n.热情

◎enthusiasm for对…的热爱

rude [ruːd]

a.粗鲁的

◎be rude to 对…粗鲁无礼

spill the drink 洒了饮料

make a mistake 弄错

ignore [ɪɡˈnɔː(r)]

v.忽视

slow [sləʊ]

a.慢的

v.变慢

◎slow down减速

attentive service 周到的服务

be satisfied with 对…满意

A：Here is your 12 oz steak, medium rare. Can I get you anything else? （这是您的12盎司的牛排，三分熟。还需要别的吗？）

B：Just get me a napkin. My mouth's watering!（给我张纸巾吧。我的口水都要流出来了。）

A：Do you have a complaint to make? （你要投诉吗？）

B：Yeah. The service is too slow. （是的。服务太慢了。）